Delete a WhatsApp template
DELETE/v1/agents/:agentId/connections/:connectionId/whatsapp-templates/:templateId
x-scope: "whatsapp_templates:write"
x-rate-limit-per-minute: 10
Deletes this one language version; the template's other languages stay. It can't be undone.
Deleting an approved or paused template locks its name at Meta for 30 days, so it needs
acknowledge_name_lock=true (without it, 409 template_delete_locks_name says until when).
A disabled template can't be deleted, and one a broadcast is sending right now, or one
Mojeeb's own notifications use, is refused with 409. It finds templates among the first
100 the list reads.
Request
Responses
- 204
- 401
- 403
- 404
- 409
- 422
- 429
- 500
- 503
Deleted.
Response Headers
Correlation id for this request — paste into support tickets.
Authentication failed. Single code (invalid_api_key) covers every
sub-case: missing header, wrong scheme, malformed, unknown, revoked or
expired key. The message field disambiguates for humans debugging.
One exception: when the key could not be checked because of a server-side
fault, the status is still 401 but type is internal_error and code
is internal_server_error; retry with backoff.
Response Headers
Correlation id for this request — paste into support tickets.
Authenticated, but not allowed: insufficient_scope (the key lacks the scope in this
operation's x-scope) or agent_not_authorized (the key is limited to other agents).
Response Headers
Correlation id for this request — paste into support tickets.
not_found when the template isn't among this WhatsApp number's templates (or its id
isn't Meta's number), or the connection isn't one of this agent's channels or isn't a
WhatsApp number; agent_not_found when the agent is not one of your company's agents.
endpoint_not_found when an id in the path isn't a UUID.
Response Headers
Correlation id for this request — paste into support tickets.
Nothing was changed. The number first: connection_inactive (disconnected) and
connection_needs_reconnection (Meta no longer accepts its access) need a reconnect in
the dashboard, so retrying won't help. Then the template: template_name_taken (this
name already exists in this language), template_limit_reached (the WhatsApp account has
as many templates as Meta allows), template_status_not_allowed (its status doesn't
allow the change: only an approved, rejected or paused template can be edited, and
only an approved, rejected, paused or pending one can be deleted),
template_edit_limit_reached (Meta's edits for an approved template are used up),
template_in_use_by_broadcast (a broadcast is sending it; try again when it finishes),
template_reserved (Mojeeb's own notifications use it) and
template_delete_locks_name (send acknowledge_name_lock=true).
Response Headers
Correlation id for this request — paste into support tickets.
invalid_request_body when the body isn't valid JSON, a field has the wrong type or format, or a field breaks a limit in its schema; param names the field. A query parameter that doesn't parse is invalid_request_body too.
invalid_request for a rule beyond the format, such as a note that is only spaces or a
cursor this list didn't give out.
Response Headers
Correlation id for this request — paste into support tickets.
Per-key rate limit hit. Default is 60/min/key; an endpoint with an
x-rate-limit-per-minute of its own counts in a budget of its own
(today the WhatsApp template endpoints and sendBroadcast, which share one
that allows 10/min/key, and sendConversationMessage, which allows 20/min/key), and its 429
reports that limit in X-RateLimit-Limit. Retry-After tells you when to retry;
X-RateLimit-Reset is the Unix timestamp of the next window.
Per-success-response
X-RateLimit-*headers are a known gap; on 2xx responses these headers are NOT currently emitted. Customers should rely on 429 +Retry-Afterfor backoff signals.
Response Headers
Correlation id for this request — paste into support tickets.
Seconds to wait before retrying.
The per-minute request limit of the endpoint called. Every key has the same limits today.
Remaining requests in the current window. 0 on rejection.
Unix timestamp at which the current window resets.
Unexpected server-side failure. Retry with exponential backoff. If
the failure persists, send us the correlation_id.
Response Headers
Correlation id for this request — paste into support tickets.
A temporary fault; nothing was changed, so retry with backoff. One exception: a template
create, edit or delete that Meta didn't answer in time may still have been made, so read the
template before trying again.
meta_unavailable: Meta didn't return what was asked (an outage, a
timeout or Meta's own rate limit). access_unavailable: Mojeeb
couldn't check this key's access.
Response Headers
Correlation id for this request — paste into support tickets.