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Add-Ons

Add-ons let you extend your Mojeeb plan with extra capacity without upgrading to a higher tier. Purchase additional message packs or agent slots directly from your My Subscription page.

Mojeeb AI agent customer support - Add-ons section

What add-ons are available?

Add-ons are displayed in the "Add-ons" section of your My Subscription page. Available add-ons include:

Add-OnDescription
Add 1,000 messagesExtra 1,000 AI conversation messages per month
Add 5,000 messagesExtra 5,000 AI conversation messages per month
Add 10,000 messagesExtra 10,000 AI conversation messages per month
Add agentOne additional AI agent slot

Pricing is shown in your subscription's currency (USD, EGP, or SAR) and follows your billing interval (monthly or annual).

How do I purchase an add-on?

  1. Go to My Subscription in the sidebar
  2. Scroll down to the Add-ons section
  3. Click the Add button next to the add-on you want
  4. Complete the purchase through Stripe checkout
  5. The extra capacity is applied to your account immediately

How are add-ons billed?

Add-ons follow your subscription's billing cycle. They are charged as one-time purchases that apply to your current billing period. Add-on capacity resets with each new billing period, similar to your base plan limits.

Can I purchase multiple add-ons?

Yes. You can purchase multiple add-ons of different types, or multiple quantities of the same add-on. All purchased capacity stacks on top of your base plan.

Common questions

Do add-ons carry over between billing periods?

No. Add-on capacity resets at the start of each billing period, just like your base plan's message allowance.

Can I remove an add-on?

Add-ons are one-time purchases for the current billing period. They expire at the end of the period and are not automatically renewed. To add capacity again, purchase a new add-on in the next period.

What's the difference between add-ons and upgrading?

Add-ons increase specific capacity limits (messages, agents) without changing your plan tier. Upgrading moves you to a higher plan with increased limits across all categories and potentially additional features.

Which add-ons are available for my plan?

Available add-ons depend on your current subscription plan. The My Subscription page only shows add-ons that are purchasable for your plan level.