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Analytics

Mojeeb provides analytics to help you understand how your AI agents are performing and how customers are engaging with your business. Monitor usage statistics, track conversation volumes, and export data for external reporting.

What metrics are available?​

Usage Statistics​

Your My Subscription page shows real-time usage metrics for the current billing period:

  • Messages used — Number of messages consumed out of your plan's monthly limit, shown as a progress bar with percentage
  • Agents used — Number of active agents out of your plan's agent limit

Mojeeb AI agent customer support - Subscription usage statistics

Conversation Metrics​

The Chats page provides real-time conversation insights:

  • Total conversations — All conversations for the selected agent
  • Unread conversations — Conversations that haven't been viewed yet
  • Urgent conversations — Conversations flagged as needing attention
  • Channel breakdown — Filter conversations by platform (WhatsApp, Facebook, Instagram, Website)

Lead Statistics​

The Clients page tracks lead data per agent:

  • Total leads — All leads captured by the agent
  • Status distribution — Leads broken down by status (New, Processing, Completed, or custom statuses)
  • Date-based filtering — View leads from specific time periods

Can I export data?​

Yes. You can export lead data from the Clients page:

  1. Click the three-dot menu (⋮)
  2. Select Export
  3. Choose your format: Excel (.xlsx), CSV (.csv), or JSON (.json)
  4. The export runs in the background with a progress indicator
  5. Download the file when ready

Exports respect your active filters — if you have a status or date filter applied, only matching leads are included.

How do I track my plan usage?​

Go to My Subscription to see your current billing period, message consumption, and agent usage at a glance. The page shows your plan name, billing amount, next renewal date, and days remaining.

Common questions​

How far back does data go?​

Analytics data is available for the entire lifetime of your account. You can filter by date range to view specific periods.

Are analytics real-time?​

Yes. Conversation and lead data updates in real time as interactions happen. Usage statistics on the subscription page refresh automatically.

Can I export conversation data?​

Currently, data export is available for leads. Conversation history can be viewed in the Chats page.