Team Management
Collaborate with your team by inviting members to your Mojeeb organization and assigning them appropriate roles. The Team page gives you a clear view of all members, their roles, status, and join dates — with the ability to invite, edit, and remove members.
How do I invite team members?
- Navigate to Team in the sidebar
- Click the Add button in the top-right corner
- Enter the person's email address
- Select their role (Owner, Admin, or Member)
- Send the invitation
The invited person receives an email with a link to join your organization. Pending invitations can be resent or cancelled from the Team page.
What roles are available?
Mojeeb uses organization-level membership roles:
| Role | Permissions |
|---|---|
| Owner | Full access to all features, settings, billing, and team management. Can assign or remove any role. |
| Admin | Full access to agents, conversations, leads, knowledge base, and team management. Cannot manage billing. |
| Member | Access to conversations, leads, and knowledge base for assigned agents. Limited settings access. |
Only Owners and Admins can invite new team members.
How do I manage team members?
The Team page displays a table with:
| Column | Description |
|---|---|
| Team member's email address | |
| Role | Their current role (Owner, Admin, or Member) |
| Status | Active or Pending (invitation not yet accepted) |
| Joined | Date they joined the organization |
| Actions | Edit role (pencil icon) and remove member (trash icon) |
Changing a member's role
Click the edit icon (pencil) next to any member, select a new role, and save. Role changes take effect immediately.
Removing a team member
Click the trash icon next to the member you want to remove. A confirmation dialog appears before removal. The member loses access immediately, but their past conversations and actions remain in the system.
Resending invitations
For members with a "Pending" status, you can resend the invitation email.
Common questions
How many team members can I add?
The number of team members depends on your subscription plan. Check your plan details for the specific limit.
Can a person be in multiple organizations?
Yes. Team members can belong to multiple organizations and switch between them from the dashboard.
What happens when I remove a team member?
They lose access to the organization immediately. Their past conversations, notes, and actions remain in the system and are not deleted.
Can I change my own role?
No. You cannot demote yourself from Owner or Admin. Another Owner must change your role.
How long do invitations remain valid?
Invitations use token-based expiry. If an invitation expires, you can resend it from the Team page.