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Create Your Account

Creating a Mojeeb account takes about two minutes: sign up with your name, email and password, or with Google, and a three-step wizard creates your first agent. No credit card is needed. The free plan lets you try the agent on the website widget, Facebook Messenger and Instagram.

How do I sign up?​

Open dashboard.mojeeb.app/signup, the Create your account page, and fill in Full name, Email address and a Password of 8 characters or more, then click Create Account. Or click Continue with Google and pick your Google account; you return signed in. From the login page, the link Create account under "Don't have an account?" leads to the same form.

What happens after I sign up?​

A three-step wizard creates your first agent and your company at once; there is no separate workspace step.

  1. Name Your Agent — Type your business or brand name.
  2. What will your agent do? — Tick one or more purposes: Customer Support, preselected, Social Media Moderator, Website Support, Sales Assistant, Feedback Collection, Onboarding Assistant or General Assistant. They become the first line of the agent's Main Instructions. Depending on your browser's time zone, a second line asks for an Arabic dialect: Egyptian Arabic for Cairo, Saudi Arabic for Riyadh and for any time zone Mojeeb does not recognize; other recognized time zones, such as Dubai or London, add no dialect line; see Main Instructions.
  3. Congratulations! — Click Try your agent to open the Agent Knowledge page, where you write its instructions and add its knowledge. Skip, offered on the first two steps, opens that page without creating an agent; you can create one later from the agent selector.

Then follow Train Your Agent and connect a channel.

What is my company in Mojeeb?​

Your company is the account everything belongs to: agents, team members, conversations, clients, contacts and billing. It is created for you with your first agent, and you do not name it or switch between companies. One person belongs to one company; joining another company is possible only by accepting an invitation, which moves you out of your current one. See Team Management.

How do I invite my team?​

Go to Team in the sidebar, click Add, and in Invite Team Member enter the Email Address, pick the Role and, when you have several agents, which Agents they may open, then click Send Invitation. The invitation is emailed and can also be shared as a link. See Team Management.

What's included for free?​

Upgrade when you need more messages, more agents or WhatsApp. See Plans & Pricing.

What's next?​

  1. Train your agent with its instructions and knowledge
  2. Embed the widget on your website
  3. Connect WhatsApp, Facebook or Instagram
  4. Watch conversations and clients arrive

Common questions​

Can I use Mojeeb for free?​

Yes. The free plan has no time limit and asks for no credit card; it limits monthly messages and does not include WhatsApp.

Can I have more than one company?​

No. Each person belongs to one company. If a colleague invites you to theirs, accepting the invitation moves you there.

How do I reset my password?​

Click Forgot password? on the login page, enter your email and click Send Reset Link. The email's link opens a page to set a new password.

Can I change my email address later?​

Not from the dashboard. Settings, in the profile menu at the top, lets you change your name, phone, photo and password; the email is fixed. Contact support to change it.

Is my data secure?​

Yes. Mojeeb uses encrypted connections, short-lived sign-in tokens, and a managed database with passwords handled by its authentication service.